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Frequently Asked Questions

  • When will I receive my order?
    Your order will be shipped within 2-3 weeks from the order date. Custom orders MAY take longer.
  • Where are you located?
    We are located in Southern Utah, near the Saint George area.
  • Are unfinished products ok to hang outside?
    Yes, this is a fun design choice some of our customers enjoy as items will rust/patina over time. If indoors and away from moisture, the original unfinished look may remain the same. Powered coated products are suitable for indoor and outdoor use.
  • Do you make other custom items?
    Yes, our motto is “You Dream It – We Create It!” Please reach out to support@steelcreationsusa.com with your design ideas and we’ll send you a quote.
  • Do you have a physical store?
    No, our products are only available online.
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